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Customer Relations Representative - State Farm Agent Team Member

Full Time in Odenville, AL

Benefits
  • Community Outreach
  • Team Travel Trips
  • Lunch and Learn
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development
ROLE DESCRIPTION
I consider myself a Player coach and I truly enjoy working with my team and doing life together. As a Team member at Cayce Wilson State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are in a small-town Agency and want to provide a small town feel to our customers. Our goal is team culture and Customer satisfaction we strive to train and coach our team to be successful in this.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
  • P&C license and L&H license preferred not required - you will have to be willing to get Licensed ASAP
  • Detailed oriented
  • Organized daily task
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none